Below are a list of commonly asked questions. If you do not find what are looking for here, please feel free to contact us.
Shipping Information:
How soon will you ship my order?
When you order before 6:00 pm, Eastern Standard Time, your order will normally ship the next business day. Orders placed after 6:00 pm EST, or on Saturday and Sunday, will normally ship within 48 hours.
How long before my order arrives?
The following are approximate delivery times from the ship date:
First Class Mail – 3 to 8 business days
Priority Mail – 2 to 4 business days
Express Mail – 1 to 2 business days
International Orders - Most international orders are delivered in 10 days or less.
What do you charge for shipping?
First Class Mail – $7.95
Priority Mail – $11.95
Express Mail – $21.95
International Shipping - (US For regular parcel post, the shipping and handling fee is $15.00).
Is the package discreet?
Yes. Your order is delivered in a plain package, with just your name and address.
Do you ship internationally?
Yes, we ship to most countries. If your country is listed on the order page, we will ship to you.
Ordering & Return Information
What is your return policy?
We do not accept returns, all sales are final. However – we will replace a lost or damaged DVD no questions asked. Click here to contact us if you have more questions.
What name will I see on my credit card statement?
You will see GameOnDVD.
Can I call you to place an order?
At this time we only accept web orders.
Can I order using a money order?
At this time we only accept web orders.
Security and Privacy
Is your website secure?
Absolutely. Ordering on our site is safe and 100% guaranteed. We utilize the industry standard, state-of-the-art SECURE SOCKET LAYER CHECK-OUT system that is necessary to make shopping online perfectly safe. Your order information is delivered directly to us via a secure-session encryption process. Your information is scrambled before it is even sent to us, making it impossible for unauthorized individuals to access it.
What information do you collect?
We collect only the required information to process your order, such as your name, address, phone number (we will not call you unless there is a problem with your order), and credit card number.
Contact Us
Click here to contact us if you have more questions.
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